Privacy Policy
Last updated: February 2026
1. Information We Collect
When you interact with MokshMarg, we may collect the following information:
- Name and contact details (phone number, email address)
- Shipping address for order delivery
- Order history and product preferences
- Communication history through WhatsApp or email enquiries
- Website usage data (cookies, browsing patterns, device information)
2. How We Use Your Information
We use the collected information to:
- Process and fulfil your orders
- Communicate order updates and delivery status
- Respond to your enquiries and provide customer support
- Improve our website, products, and services
- Send promotional updates (only with your consent, and you can opt out anytime)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted logistics partners for order delivery and payment processors for transaction processing. These partners are obligated to keep your information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
6. Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
8. Contact
If you have any questions or concerns about this Privacy Policy, please contact us at operations@mokshmarg.store or call us at +91 93901 30831.